In this document
Your contracting party
A booking concerns the service of the merchant named on the Smart Page. NFCeez provides software and does not itself perform the booked café, salon, hotel or other service. Before submission, the merchant must clearly state whether a binding booking forms on submission or only on confirmation. A receipt acknowledgement alone is not acceptance where clearly explained.
Information and availability
Provide accurate contact and appointment details. Availability may change; check the displayed confirmation status. No payment collection or guaranteed real-time availability is promised without confirmed technical support.
Changes, cancellation and no-shows
Only merchant rules validly incorporated before booking apply. Cancellation or no-show charges must be transparent and lawful; these platform notices impose no blanket fee. Contact the merchant for changes or service disputes. NFCeez assists with technical issues at support@nfceez.de. Mandatory consumer rights remain.
Privacy
The merchant receives information necessary for the booking; NFCeez processes within the agreed scope. Voluntary notes should not contain unnecessary sensitive data. Merchant notices and NFCeez’s policy apply to their respective purposes.
Merchant template
Before activation specify: provider/contact; service/place/time/price; request or immediately binding booking; confirmation method; lawful cancellation/no-show rules; privacy link. In the app, the business sets services, duration, prices, staff and opening hours. Guests send a request; the business confirms or declines it, and the guest receives the confirmation by email. These notices do not replace a merchant-specific agreement.