In this document
Business customers and scope
NFCeez subscriptions are exclusively for business customers. The confirmed order defines plan, branch scope and shared functions. Historical plan names or test access do not prove current purchase availability.
Price and renewal
Before purchase, price, currency, tax presentation, billing period, term, automatic renewal and cancellation rules must be clearly displayed. Apple’s purchase dialogue may determine regional terms and prices. Subscriptions are offered only as in-app purchases through Apple. Prices (Germany, incl. VAT): Loyalty €19.99 / €39.99 / €59.99, Bookings €29.99 / €49.99 / €74.99, Complete €39.99 / €69.99 / €99.99 per month for 1, up to 3 or up to 5 locations. The price and terms shown in Apple's purchase dialog are binding. This page sets no unconfirmed prices, trial lengths or discounts.
Trials and offers
An offer applies only under eligibility shown before purchase. Duration, subsequent price and cancellation route must be clear beforehand. Adding or replacing a business/location account does not automatically create new eligibility. Eligibility must not be represented misleadingly.
Cancellation
For Apple, manage subscriptions in Apple’s subscription settings and observe the displayed deadlines. Ordinary cancellation generally stops future renewal; Apple and the order determine the actual end date. Uninstalling the app or deleting an account or branch does not replace cancellation. Technical questions: support@nfceez.de.
Plan changes and payment failures
Effective date, pricing effects and remaining functions must be displayed before confirming a change. An upgrade takes effect immediately; Apple credits the remaining period. A downgrade takes effect at the next renewal. If a subscription ends or the number of included locations falls, extra locations are taken offline but not deleted; with a suitable plan they are reachable again. Missing or revoked payment entitlement may restrict affected services under the contract, while required notice and statutory rights remain.
Refunds
For Apple-processed purchases, Apple’s request process is at https://reportaproblem.apple.com/. A refund is not guaranteed. Statutory claims against the responsible contracting party remain. There is no blanket exclusion of refunds or unconfirmed voluntary money-back guarantee.